FAQ

1. What is your return policy?
We want you to be completely satisfied with your purchase. If you're not happy with your item, you can return it within 45 days for a full refund or exchange, as long as the product is in its original condition, with tags attached. Please note that shipping fees are non-refundable.

2. How do I initiate a return or exchange?
Simply contact our customer service team via email ttthshop@gmail.com , and we’ll guide you through the process. You'll need your order number and a brief description of the item you wish to return or exchange.

3. What shipping options do you offer?
We offer a variety of shipping options to suit your needs, including standard, expedited, and express shipping. You can choose your preferred option at checkout.

4. How long does shipping take?
Standard shipping usually takes 5-7 business days. Expedited shipping typically takes 2-3 business days, and express shipping is delivered within 1-2 business days.

5. Do you ship internationally?
Yes, we ship to most countries. International shipping fees and delivery times may vary depending on your location.